Enquiries Administrator Vacancy

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September 24, 2026

Be the First Point of Contact for Families Raising Neurodivergent Children

We are recruiting an Enquiries Administrator to support our Whole Family Support Fund programme.

You’ll be the first person families, young people and professionals speak to when they contact Mindroom. You’ll take their initial information, direct them to the right service for their needs, arrange appointments, and record every enquiry accurately in our database. You’ll also provide administrative support to the Direct Support Services team across the hubs, including scheduling, minute-taking, and helping to produce and distribute resources.

You will be an experienced administrator with excellent communication skills, warmth and empathy, strong organisational skills and real attention to detail. You will be confident with databases and Microsoft Office, and comfortable handling confidential personal information. Some knowledge of neurodiversity is essential.

Salary: £24,479 – £30,618, dependent on skills and experience.

Status: 35 hours per week. Fixed-term 1-year contract with continuation subject to funding. We are open to flexible working.

Application notes

Please download the Role and Person Specification and Application Pack or contact [email protected] for more information.

Closing date for applications: 1st of October 2026, 5pm.

We will shortlist and interview on an ongoing basis and reserve the right to close this vacancy early. Early application is strongly advised.

Downloads

  1. Role and person specification
  2. Application form

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